Terms and Conditions

Rogue Razor Barbershop– Terms & Conditions

ARTICLE 1 – Definitions

ARTICLE 2 – Applicability

ARTICLE 3 – Conclusion of the agreement

ARTICLE 4 – Obligations of the operator

ARTICLE 5 – Obligations of the consumer

ARTICLE 6 – Payment

ARTICLE 7 – Liability

ARTICLE 8 – Complaints

ARTICLE 9 – Exceptions

ARTICLE 10 – Amendments

ARTICLE 1 – Definitions

Shall mean in these Terms and Conditions:

• Rogue Razor: the legal entity that operates in the personal care sector, hereinafter

referred to as the operator;

• Consumer: the natural person who, other than in the exercise of his profession or

business, uses the services of an operator in the personal care sector;

• Buyer: the natural person who, in the exercise of his profession or business or

otherwise, buys products from an operator in the personal care sector;

• Agreement: the agreement or arrangement for the treatment and / or sale of

products in the field of beauty care;

• Personal care sector: barbering company, beauty care company (non-medical), the

company for massage (non-medical);

• Barbering company: the company that cut and shave or otherwise treating head

hair, beards, goatees and mustaches performing and selling products relating

thereto;

• Beauty care company (non-medical): The company carries out treatments that

focus on the care of the appearance of people from beauty and grooming

standpoint and selling of products relating thereto;

• Company massage treatments (non-medical): The company carries out moisture

massage aimed at relaxation or to maintain a good physical condition and selling

products related thereto.

ARTICLE 2 – Applicability

These Terms and Conditions shall apply to the establishment and implementation of all

agreements and arrangements in the personal care sector between the operator and the

consumer or buyer.

ARTICLE 3 – Conclusion of the agreement

1. The agreement comes into effect after the consumer or buyer has asked for or

made an appointment for a treatment or product and the operator will carry out the

2. 3. 4. 5. treatment or sell the product.

Prior to or upon the sale of any product, prior to or at the beginning of each

treatment or series of treatments, the operator must inform the consumer or buyer

about the relevant price and whether this price includes VAT and/or other taxes or

not. In a series of treatments, the agreed price will not be increased.

Any appointment scheduled for treatments and / or services up to 24 (twenty four)

hours before the start of treatment can be cancelled without charge.

3.1 Cancellations within 24 (twenty four) hours are subject to fees that are as

follows:

100 percent of the cost of the agreed handling fee if consumer does not show up for

appointment or cancels just before appointment without a legitimate reason.

50 precent of the cost of the agreed handling fee if consumer cancels 3 to 6 hours

before.

Clients that are repeat offenders may also be blocked from making appoinments.

If the consumer can demonstrate force majeure prevented him to fulfill the

concluded agreement or agreement made, no fee will be charged.

Buyer can cancel the order of products free of charge more than 14 (fourteen) days

before the agreed delivery date.

ARTICLE 4 – Obligations of the operator

1. The operator guarantees that the services performed by him comply with the

agreement and are carried out with good and careful workmanship using proper

materials and resources.

2. The operator informs the consumer about the nature and extent of the treatment,

the results, the potential risks linked to it and what the consumer may reasonably

expect. The operator asks the customer for information that is relevant to be able to

carry out the treatment properly.

3. 4. The operator will not act beyond his professional competencies.

Data about consumers or buyers is not provided to other parties.

ARTICLE 5 – Obligations of the consumer

1. Before entering into the agreement the consumer needs to notify the operator of

any specific requirements.

2. Before entering the agreement the consumer is obliged to notify the operator of

diseases and other matters which may be relevant for carrying out the treatment

properly.

3. The consumer is obliged to provide all requested information by the operator

necessary for proper execution of the agreement.

ARTICLE 6 – Payment

1. Payments to the employer must be made with means of payment generally

accepted in the Netherlands. Cash payment includes payment of the amount owed

to the operator at an indicated bank account at the time of purchase or delivery or

payment by means of bank approved forms of electronic payment.

2. In case of a package deal with serial treatments, the consumer is required to an

3. advanced payment of fifty percent of the total price to the operator. The remaining

part of total price will be charged by separate agreement, latest after the completion

of the series of treatments. If payment is postponed or fails to occur the operator is

justified to charge the consumer with interest and (extrajudicial) collection fees.

In case of purchasing products the operator will charge the buyer the total amount

on invoice with a deadline for payment at fourteen days. The ownership of the

products stays with the operator until payment of the total amount is settled. If

payment is postponed or fails to occur the operator is justified to charge the buyer

with interest and (extrajudicial) collection fees.

ARTICLE 7 – Liability

1. The operator is liable for direct damages towards the consumer or buyer from a

provable impairment in his service by himself or his staff on duty. The operator is

not liable for indirect damages which may result from such a case.

2. The consumer or buyer is liable for damages towards the operator resulting from a

deficiency attributable to the consumer or buyer.

ARTICLE 8 – Complaints

1. It is strongly recommended to report to the operator shortcomings immediately after

the discovery in writing or electronically. Waiting too long to complain may

adversely affect the legal position of the consumer or buyer.

2. The operator must investigate complaints adequately. The operator will rectify any

possible shortcomings within a reasonable period of time, unless this can

reasonably not expected from him due to the related circumstances.

ARTICLE 9 – Disputes

These terms and conditions are governed by Dutch law. The Amsterdam District Court has

exclusive jurisdiction to hear disputes over these Terms and Conditions. If one of these

provisions are declared inapplicable by Court, the provision of these Terms and Conditions

will be removed or be adjusted so that the clause still be applied, such at the discretion of

the operator. All other provisions of these Terms and Conditions remain in force and are

binding and enforceable.

ARTICLE 10 – Deviations

Individual variations of these terms and conditions, including individual additions must be

in writing or electronically between the operator and consumer or buyer.

ARTICLE 11 – Changes

The operator reserves the right to amend and/or supplement these Terms from time to

time. The amended and/or supplemented Terms are applicable once the consumer or

buyer enters into a new contract or makes a new appointment. By doing so the consumer

or buyer agrees to the amended and/or supplemented Terms.